My piano came with a life-time warrantee, and coming from one of the oldest piano companies in the Southwest, I knew McBrayer would be there, should repairs be needed. My piano has always been tuned by David McBrayer and any work that was needed was taken care of at no charge. (By the way, there was almost no work required.) The initial restoration of my Chickering was first rate and as a result my piano has held up very well to my rather heavy hands. My playing is just a little aggressive. So my advice to anyone seriously considering purchasing a quality grand piano, that they can play and enjoy for years to come, go see the McBrayers!